bloomberg customer support representative

Your understanding of Bloomberg, our business and values, who our clients and competitors are, and our advantages. Back. Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Discover the latest happenings at Bloomberg, across our business and around the globe. Your input helps Glassdoor refine our pay estimates over time. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Which is why were a truly global company. All phone calls are routed randomly to any available representative globally based on the language. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Bloomberg is an equal opportunity employer and we value diversity at our company. There will be a roleplay session during the interview to assess your potential for delivering good customer support. We also have a project team that collects and analyzes call data every day to monitor trends in client needs. All representatives are at least bilingual, some are even trilingual. You can find your account representative on your Terminal panel by pressing the Esc key. If you do not have access to your Terminal, we encourage you to submit a request for support on our. Bloomberg is a disability inclusive employer. Which is why were a truly global company. The first is that Bloomberg has a fascinating business model especially for those with limited prior exposure to the financial industry. Enterprise Services - Compliance Product Support . The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. Then, an interview with a team leader. I attribute that to the career mobility and opportunities here. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Submit to the 24/7 support desk via live chat on the Terminal. About. Posted Feb 24, 2023 - Requisition No. 188 Bloomberg Customer Support Representative jobs available on Indeed.com. Were committed to building a diverse and inclusive workforce. Enter the email address associated with your account and we will send you a new password. Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Customer service is available weekdays from 8:30 am to 5:00 pm ET. The estimated base pay is $40,667 per year. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Caso continue recebendo esta mensagem, Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Support Third Party Index Providers who . The Company does not provide benefits directly to contingent workers/contractors and interns. Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Bloomberg Customer Support Representative jobs Filter. By submitting my information, I agree to the privacy policy and to learn more about products and services from Bloomberg. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. Check your inbox for a link to activate this alert. Fin.Grasshopper 2018-05-06 01:37:53. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. post customer support representative email online interview.. 20220921 The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Experience Positive 50% Negative 15% Neutral 35% Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. *Please note that this process may differ slightly across roles and regions. Enter the email address associated with your account and we will send you a new password. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. The advantage of working like this is that it promotes innovation and efficiency. Request a demo. Based in Central London, the team is responsible for the whole of the Europe, Middle East. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. DCF, Black Scholes, DDM, EBITDA, FCFF etc. To be successful we need people and teams who have the passion and pace to deliver to our clients. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Global Customer Support Representative employees in Radcliffe. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Focused on customer service, result-oriented, pre- and post-sales support, ability to work in cross functional teams and international exposure. In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. Would you like to review them now? Position: 2023 Bloomberg Customer Support Representative - Italian Speaker<br>Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Refine search. If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. message, contactez-nous l'adresse Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. An email has been sent to containing a link to reset your password! A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Get a free, personalized salary estimate based on today's job market. In a career at Bloomberg, you will play a vital role in making it all happen. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. Basado en 93 sueldos publicados annimamente por empleados (Global Customer Support Representative) de Bloomberg L.P. en Inglaterra. real person. In a career at Bloomberg, you will play a vital role in making it all happen. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Posted Dec 12, 2022 - Requisition No. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Would you like to review them now? I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). We are sorry for the inconvenience. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Provide thoughtful examples and dont be afraid to ask questions. Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App. So, why does it take so long to train people to answer phone calls? Were committed to building a diverse and inclusive workforce. Were committed to building a diverse and inclusive workforce. Bloomberg runs on data, and in the Data team we're responsible for acquiring it and providing it to our clients. Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. And doing the right thing by our people, our customers, our communities and our planet is also the best thing for our business. An email has been sent to containing a link to reset your password! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Like many college graduates, I came in with minimal real-world experience except for a few internships, which helped equip me for the job market but I still didnt have a complete picture of work life. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. Some related job titles areCustomer Service Specialist salaries with median pay of $41,669,Customer Service Associate salaries with median pay of $38,241,Call Center Representative salaries with median pay of $35,971,Financial Services Representative salaries with median pay of $59,658. phone, messaging, etc. You will have the opportunity to champion your career across the. Dcouvrez le salaire type chez Bloomberg L.P. publi anonymement par les employs de Bloomberg L.P.. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. This is a 60-minute interview including two sessions. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. Multi-asset solutions that gauge risk and turn compliance into an opportunity. Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. The estimated additional pay is $3,207 per year. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology Based on 35 salaries posted anonymously by Bloomberg L.P. 30d+ The Company does not provide benefits directly to contingent workers/contractors and interns. Check your inbox for a link to activate this alert. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Be prepared for scenario-based interview questions/roleplaying youll be asked to act as a customer service representative. Please read our full terms & conditions before applying. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. Disculpa Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. Filter Found 36 of over 7.5K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Bloomberg L.P. Customer Support Representative in Hoddesdon: 35,376. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. | Saiba mais sobre as conexes, experincia profissional . Als u dit bericht blijft zien, stuur dan een e-mail Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Si continas recibiendo este mensaje, infrmanos del problema By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. to let us know you're having trouble. Experience Positive 69% Negative 11% Neutral 19% Set up and semi automated the HubSpot CRM, used to track the sales process. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. city, state, country. As one of the largest datasets on the Terminal, managing Fixed Income data in an accurate and timely manner is key to service our clients. Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Things to consider before your interview: Do you have any relevant experience that can help support the following competencies? Global Customer Support Representative in Worcester Park: 32,713. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Based on 13284 salaries posted anonymously by Bloomberg L.P. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. We hire until our roles our full, so we advise you to apply as soon as youre ready. Please check your email. Stay connected with us and be among the first to learn about new job opportunities. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Global Data, Compliance, Finance, Engineering as well as Advanced IT roles and Client Financial Services. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. You will first be onboarded with a Training program to build the foundation of Bloomberg knowledge. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Customer Support Representative employees in Rotherham, England. Average salary for Bloomberg L.P. Passionate about learning, <br> understanding, analysing and dealing with data. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Bloomberg Customer Service Portal. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . pour nous faire part du problme. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Skip to Main Content. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. You will work alongside internal departments to answer client queries and bringing them to a resolution. You have one or more applications created by recuiters on your behalf. . We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Secondly, the company really cares about its clients. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. After your tenure in BCS, what department would you be interested to transfer to and how would you equip yourself to achieve your career goals? How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. The sun never sets on the worlds financial markets. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. I work in both a team environment and individually to overcome difficult situations. It is so integrated in our everyday lives that we usually dont remember the service we receive, except for the terrible ones, unfortunately. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. 106537. By serving as a central point of contact and communication for patients, families, visitors and members of the healthcare team in patient care units, enhances Hopkins' customer service. The sun never sets on the worlds financial markets. Bloomberg is a disability inclusive employer. Once youve made it through the interview process, our recruiters will typically provide an update by phone or email within 14 days. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. As an meticulous and enthusiastic graduate of language education, An analytical mindset <br>comes naturally. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You have one or more applications created by recuiters on your behalf. We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role.

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