payactiv complaints
If I have any future issues, I know I will be taken care of. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. They treat you like family. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Up to 4 days early deposit of government payments2. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. Up to 2 days early deposit of your paycheck2. Immediate access to wages earned today3. Have a blessed day. You can apply for a Payactiv account online. banks. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Get what youve already earned, right now, to pay bills or buy what you need. Their customer support team is available via live chat and call 24/7.. Or if I brought up my case number, they would stop replying and end the chat/call. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. No loansyour money, in your hands. ray. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. He knows how to do his job and seems to care about it and the customers he's helping. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Our scoring formula weighs several factors that differ from 2023 GOBankingRates. Thank you again! Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Tried to not update my full money! This site may be compensated through third party advertisers. :). Stay away from this bank. Alan Davis was very awesome. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. I've had multiple attempts simply time out waiting for reps to respond. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Albert Wick amazing, skilled, and delightful human being thank you again. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Anyone can write a Trustpilot review. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Have a blessed day. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! I have been using payactiv for almost 3 years now and they never get my hours worked right. If your employer partners with Payactiv, youre automatically eligible to use this service. lawanda moore. Payactiv works by partnering with employers to offer advances on their earned wages. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Private company. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Send funds by phone number. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Our team will be in touch ASAP. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. I should have listened! Ned is the highlight of this company compared to the 25+ agents I've spoken too. Ned is amazing. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Have a wonderful day. I need gas and my refill of my stroke meds payactive would not updated my hours. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Hey! When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. In terms of security, no app is 100% secure. Advice to Management Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Replies to negative reviews in < 24 hours. Hi Hadar,We sincerely apologize for the inconvenience. One of our representatives will be reaching out to you shortly to assist you. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. . I called three to four times the last two days and Im so glad I got Natalie this time. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. 1 Standard rates for data and messaging may apply from your wireless provider. It goes against our guidelines to offer incentives for reviews. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Find out who should really be using Kraken and who might be in over their heads. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. he is a great agent and payactiv needs to give the man a raise cause he is awesome. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. I promise he is the best & only agent i will deal with! Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Head over to our Support Form and someone from our team will assist you. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Payactiv SDS-IT. In the Business to Business Service category. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. One of our representatives will be reaching out to you shortly to assist you. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Consider a provider that doesnt require you to work for a partner company instead. We'd like to turn this around and resolve your issue ASAP. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Thank Yall So Much Kudos to the whole entire Payactv team! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Thats the fee a merchant pays us with every card transaction. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. These offers do not represent all available deposit, investment, loan or credit products. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Companies can ask for reviews via automatic invitations. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. No credit check, consistent income in the past 2 months from the same employer. One of our representatives will be reaching out to you shortly to assist you. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. . The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! The PayActiv app uses secure encryption and transmission technology to protect your data. However we may earn a small fee if you click on vendor links on this page. They tell ya they cant do anything to contact the merchant. Its an app that people can use just like a regular wallet to store their card details and information. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Thank you Grace!!! She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. This is maddening. We may receive payment from our affiliates for featured placement of their products or services. PayActiv, Inc. Editorial Note: This content is not provided by PayActive, Empower or Dave. And PayActiv comes close, which is why it earned a 4.9 rating in this category. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Hi Melissa,We're glad that our representative could help you resolve your issue. This rating has decreased by -17% over the last 12 months. Applying for PayActiv is easy. Traditional real estate investments are limited to people with significant financial resources. :). Explained my issue & he definitely assisted what agent Jane E messed up on. In the Business to Business Service category. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. One drawback is that Empower charges an $8 monthly fee. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. :). Heres how Payactiv and payday loans compare. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. He kept his word n stayed on contact with me. so i contacted pay activ due to some account issues. :). He was so helpful and I appreciate him so much. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. World's #1 Fraud. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). One of our representatives will be reaching out to you shortly to assist you. Replies to negative reviews in < 24 hours. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. We always try our best to do our job well, and your kind words make it all worthwhile. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. 24 Reviews Visit Website. There was an unknown error. Have a blessed day. We're looking into your account. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Hi Loretta,We're glad that we could help you resolve your issue. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Hi Connor,Thank you for taking the time to write a review about your experience. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Shes the best and everyone should be more like her. Payactiv can be used by businesses of all sizes. information service that aims to provide you with information to help you make better decisions. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Receive and send funds to other members. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Money accessed through PayActiv will show as a deduction on your next paycheck. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. LoanPro is a core lending software which specializes in the servicing of loans. Its also one of the few cash advance apps Ive reviewed that offers cash advances. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. He deserves recognition. Dont use Payactiv. Learn more at www.payactiv.com. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv costs nothing to the employer. We always try our best to do our job well, and your kind words make it all worthwhile. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. We always try our best to do our job well, and your kind words make it all worthwhile. We use dedicated people and clever technology to safeguard our platform. It goes against our guidelines to offer incentives for reviews. This could put you at risk of getting caught in a cycle of debt. We hope to find a solution that makes you smile. Have a blessed day. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Easy, free, instant mobile payments. Learn more about Apollo.io Create a free account No credit card. Find her on Twitter, @DawnAllcot. Very knowledgeable and patient. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. We always try our best to do our job well and your kind words make it all worthwhile. We also ensure all reviews are published without moderation. We'd like to turn this around and resolve your issue ASAP. Great customer service!!! If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Fixed my problem, no hesitation! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. We always try our best to do our job well, and your kind words make it all worthwhile. How many times can you use PayActiv in a pay period? Regular source of income, Verifiable bank account, US citizen, Ages 18+. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future We also ensure all reviews are published without moderation. These offers do not represent all deposit accounts available. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. Is Payactiv safe? Select your state to see the options available to you. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. :), I am changing my review again because grace helped me out with no problem. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Find out how we combat fake reviews. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Get offers from potential lenders in minutes by filling out just one online form. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Learn how we maintain accuracy on our site. Hi there,We sincerely apologize for the inconvenience. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Compensation may factor into how and where products appear on our platform (and in what order). Have a blessed day. Customer service is rude!! You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. m was so helpful he updated my ewa hours so I could handle all my business.