thor motor coach radio not working

Can you tell me a little more on. Status: Answered. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. After countless emails and calls to *********************, we never heard from him again. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Inventory shown may be only a partial listing of the entire inventory. We make the transition smoother with this free Owners Guide. Battery Disconnect Switch - Electrical - FMCA RV Forums We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. I have looked and checked all connections and fuses I can find. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. We have endured a long and arduous journey. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. Posts: 2,166 THOR #11781. If you wish to set up a factory service appointment to discount you the $2000, please call ************. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. Thor Recall Notices - Latest Recalls for Thor - Arfc Class C, 32 feet Thor Motor Coach. BBB Business Profiles are subject to change at any time. Add distilled water only. This Class C is located in Mesa, Arizona and is in good condition. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). Did you recently have your batteries drain on you? MSRP Price: $157,576. I think that is the Thor way. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. As a matter of policy, BBB does not endorse any product, service or business. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. Have driven unit less then 250 miles since purchase. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Based on what was submitted to Thor, we see no warranty concern. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! 26 gallon black water tank and 31 gallon grey water tank. Provide us with some basic info and well appraise your RV. There's a reason why so many choose Thor Motor Coach. This coach is over 6 years old. Nobody will build them better. The best of Class A amenities and more power than a Class B. Payments are with approved credit. We have spent more than three years trying to get these issues resolved. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? Radio. See dealer for details. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. 40,000 miles. BBB is here to help. We have pictures we can send if you want. Thor Motor Coach Fuses and Breakers Reset and Replacement ft. Worked with ******************* until **** when he moved to a new position. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? Does not include Hitch work or accessories. Use/store switch in use mode? It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . My Thor Rize was not properly built. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. BBB Business Profiles generally cover a three-year reporting period. Class Cs with the beloved luxuries of Mercedes-Benz. Terms may vary. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! You may also call **** at ************ for them to better assist you in finding service. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Built-In Skylight. Any price listed excludes sales tax, registration tags, and delivery fees. Then I tried the GFI in my 29m bathroom. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. We can't thank all the employees of General RV enough for making this experience so unforgettable. Front radio not working - Thor Forums I bought a brand new Thor Hurricane 35M. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . good-will offer. **** did send the new flooring to CW. My front radio has two fuses. I need my brand new RV fixed, and Thor has an obligation to fix it! Save your favorite RVs as you browse. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Then click on the manual name to download. CD Player. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. This has all been dragging on for far too long. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. This has gone on for far too long. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. We purchased a new 2019 *********************** **** Motor Coach in May 2019. **'s labor charges of $7,500. Explore Thor Motor Coach Products and Motorhome Brands Not just one but every single seat in . They have it completely gutted to repair it. I will state again that this is not a new claim. Who never came back to do the work. How can these issues that were reported to Thor when our coach was new, now be null and void? We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Complete this form and we'll contact you with our wholesale price. Thor Industries Owner's Forum - iRV2 Forums Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. The issue is not closed nor has resolution been found. 2. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. Front radio not working. Thats where the water is coming in, it came that way from the factory. changed the RV world when it first hit the streets in 2011. He made us feel at ease during the whole process. Surround Sound. We have a leak in the back window of 2018 Thor Axis 24.1. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The radio may well be powered by the house batteries. I purchased unit as it comes from manufacturer with a seamless roof. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Submitting a response indicates a willingness to work with customers to make things right. 15,0000miles Specs: Ford E350 . See us for more details. 2016 Freedom Elite 28H with a Axxera radio. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. Radio and cameras not working - Thor Forums The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup You must log in or register to reply here. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Learn More Class B In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. RV Generator Won't Start? Causes & Troubleshooting Tips To Try The claim is currently under review, you should hear back from your rep by the end of this week. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. We are well aware that the coach is off warranty. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. +26. The same way they want they money on time, Included my vin number thor vegas **** 2022. After getting back both radios not working. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. They gave **** rv support ***********. The pictures submitted to us show no concern of factory defect to the roof. stands for - Class A, Class C Evolution. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Cab-Over Bunk. Class Cs with the beloved luxuries of Mercedes-Benz. Mechanic's Assistant: Are you fixing your Chassis yourself? 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH She is also equipped with . . ******* also says we would NOT be reimbursed for any travel expenses. . Doesn't look like I am getting power to the radio since battery replaced. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Your luxury Mercedes Sprinter motorhomes. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Rear Bath. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. From the time we purchased the coach we have only driven a total of ***** miles. Would be a great hunting rig! If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. **** had no issues resolving many of the other problems with our coach. This allows the radio to run with the ignition key off. I have looked and checked all connections and fuses I can find. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. ************************* said that they would pay ******* ***** 26hrs for their labor. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. State: Arkansas. Know someone who might be interested in this RV? Want to make us an offer on the {product}? All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. As stated previously, we are well aware that the coach is now off warranty. Please note - there could be multiple recalls for a specific model RV. Brought the coach home. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Thor Full Side Slide-out Won't Come In - FMCA RV Forums We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. It may not display this or other websites correctly. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. We want **** to act in good faith and resolve these longstanding issues. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Ill keep taking all suggestions and look a while longer. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Not just one but every single seat in the coach. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. We have spent countless dollars and hours as well as travel time in dealing with this. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. Non-smoking and pet-free. These issues are ongoing, not new. The elements cause the roof to expand and retract. Mine is under our bed but doesnt have one. . He moved to a new position. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Across from the bed there is even a place for an optional 32" LED TV. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 3. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. 1. Again, the deal fell through . Do you need a one-stop shop for all things RV-related? I am rejecting this response because:This is the same response I received earlier. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Largest Family-Owned RV Dealer In The Nation. Immediately I had power to my Axxera. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. I have hundreds of emails relating to our continued attempts to get these issues resolved. My husband was ill and could not drive the coach to *******. We cannot even drive this rv with fear it might shutoff again. **** has not acted in good faith, as the documentation will show. They need to honor their warranty now! ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Our BIGGEST Class C is HERE!! Your actual payments may vary. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. All warranty info is typically reserved for new units and is subject to specific terms and conditions. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. Mechanic's Assistant: What year is your Chassis? This allows the radio to run with the ignition key off. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. One previous owner purchased it new.We have had multiple issues with the coach. Another for $6,500.00 from *************** in ***********, **. Spoil the RV owners in your life this Christmas with some of our favorite gifts. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000.

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