palmera vacation club lawsuit
The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Scam Clue 3: A promotion claiming youve been specially selected for membership. would get enough money to pay off their time share. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Desired Settlement: cancellation of contract with no negative credit report filing. Palmera also has a Facebook page that we should all be posting on. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My wife and I was deceived and lied to, they are good at what they do. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. The complaint has been investigated and resolved to the customers satisfaction. Timeshare owners speak out against Hilton Head Island resort Working hours Sun 9:00 am - 5:00 pm My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Called better business and state of SC. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Login to participate on the website. All-Inclusive resorts may charge a mandatory all-inclusive fee. I am one of those seniors who purchased on the promise that they would sell current time share. Login. Palmera Vacation Club | Complaints | Better Business Bureau Profile Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . They responded recently they dont purchase timeshares. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. I've had my bank account since 1975 and want to keep it. This was a hassle no doubt. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. In We purchased a 3000 point timeshare for $12, 500 from Palmera Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. After purchasing, I was told to just click Book Me and schedule my trip. get quotes and more. Remove some or all of your filters below. As a matter of policy, BBB does not endorse any product, service or business. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. When I called the number on the email, it took me to an automated service. Our records indicate the company failed to respond to the one complaint brought to its attention. Thats just false for anything thats not outright property ownership. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. We bought 3,000 points for around $13K. ST-26552. Promotional discounts and offers may not apply to all properties. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. We returned Respectfully, Member Services DepartmentPalmera Vacation Club. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. I have already paid $2655 plus $846. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Amount in Dispute: $1,500.00 Taxes, additional fees, and charges may apply. If you enjoy the TUG website/forums or found value in the information you learned from TUG. International Association of Better Business Bureaus. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. They promised it would be sold in 3. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. To be updated with all the latest news, offers and special announcements. The travel prices the salesman Location. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Contacts:There are no additional contacts. Palmera is deducting $295 out of my checking account a month. We did not need Palmera without this. 602357907. Perhaps, the finest resort community along the Atlantic Coastline. Had enough of Palmera. Learn More. Complaint Resolution Index (CRI) Explained. We tried to fight it at that time, but we had signed a contractual agreement. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Recommended Reading: Best Places To Invest In Vacation Rental Property. Some. Consider how much of your income goes towards bills and what you have left over at the end of each month. to the resort just about 1 year later and went to the sales office Palmera Vacation Club | Better Business Bureau Profile Book by 8/15 for travel through 12/15/22. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Does anyone else have experience with this and any advice? People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. When you buy a timeshare, its an investment in your family and quality of vacations. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Lets say you take a week-long vacation every year somewhere new. Nothing that the salesman presented to us was true. No we know why. I told them I was waiting on a check from them to pay off my old time share. Submit a complaint and get your issue resolved. We purchased a timeshare with Palmera. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Palmera Vacation Club - Timeshares / Vacation Rentals Forum In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. I even saw some stuff abour class action lawsuits. available to us. We asked plenty of questions, figuring 4 heads were better than 2. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Still wondering why people buy timeshares? This is a massive operation I thought. Must call to book. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. If we can verify it in our system, an email will be sent to you with your password. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? A timeshare is not what you may think it is. View summaries of the complaint descriptions and responses. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. I called in late November and was told that my dates were not open to call again in January. Hang onto your paperwork. BBB Business Profiles generally cover a three-year reporting period. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Reporter3228572. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Of course, this was not mentioned. Please be wary when you go on this tour. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. You May Like: What Is The Cheapest Caribbean Vacation. He also danced around answering a lot of questions. a 5 week time share at Island Links Resort in Hilton Head, SC. Good luck! $291.18/mo Est. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Initial Palmera Vacation Club complaints should be directed to their team directly. The guy then became upset and challenged us why we could base our decision based on something online. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? No. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Pay only $199USDon your exchange fee when you book select Orlando resorts. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Sign up for free now, Sign up for free to participate on the website. The latest review amount billed was posted on Feb 28, 2023. Regards, You can call member services, leave messages and never get a call back. So they could either buy it back or he'd just quit making payments, so they let him out of it. ST-36515. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Other restrictions may apply. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Learn how the rating is calculated 1 complaint. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Can any body help me? The letter I sent via fedex was received by someone at PCV this morning. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. BCA has no information regarding advertising review at this time. get quotes and more. showed us were significantly less than what was actually If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I want to close my bank account in hopes of getting away from these vultures. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. BBB Business Profiles may not be reproduced for sales or promotional purposes. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Down and my maintenance fee. Write reviews, ask and respond to questions, Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Box 7602, Hilton Head Island, SC 29938. They never answer our calls I but 5000.points and paid $2000. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. And can't book anything. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Everything you need for a luxurious relaxing vacation. The most helpful contributions are detailed and help others make better decisions. I suspect this goes on all the time. legally cancel the contract. How do I get out of this? The Palmera membership also included a Quest Vacation Club membership. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. File Complaint If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. First off, I want to say that the people from Palmera are so hard to get ahold of. (free membership giveaway for every 50 subscribers!). He purchased from previous individual owner 10 years ago. We bought 3,000 points for around $13K. 13 Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. If a deal is actually honest, it will still be there after you take a day or so to check it. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Just went through a similar situation as you. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Share. Taxes, additional fees and charges may apply. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Each unit is professionally decorated and refurbished every year. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Offers void where prohibited by law. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Our credit is being held hostage by Palmera Time Share. Your contribution should be yours. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums I did this for over an hour. Scam Clue 5: A promotion that poses as an investment. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. This is a multi-location business. Nov 15, 2016. 2023 RCI, LLC. B. brenda123129 of FARMINGTON, US. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. My points being correct. At least I can dispute the credit card charges. Palmera Vacation Club Company complaints 12 - complaintsboard.com Recent Reviews Who do I contact? Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Scam Clue 4: A promotion demanding that you act now or lose the deal. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. There are no exact matches available. This business is not a member of Business Consumer Alliance. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Etc. #3. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. You are using an out of date browser. I should be able to sue myself out of this contract since they did not sell my current time share. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We told him flat-out during the tour that we are not interested. TUG saves owners more than $20 Million dollars. Extra VacationsSM getaways prices are based on a seven-night stay. All prices are based in U.S. dollars (USD). We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Also publication TIMESHARING TODAY. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Copyright 2020 Business Consumer Alliance All Rights Reserved. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. The trading power we were supposed to have with RCI was This is the version of our website addressed to speakers of English in the United States. Vacation Club membership. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Other restrictions may apply. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Respect the privacy of others. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. incorrect. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Proudly SupportsTimeshare.com. Rescinding Palmera Vacation Club in Hilton Head, SC Save. We have excellent credit and I don't want this to ruin it! The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Washington Seller of Travel Reg. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. an attorney but they refused to negotiate with him. Nothing is free. Unlimited Vacation Club - Members Only Please! Exchange: CST: 2046555-50. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club Do we have any recourse to either go back to original rules when we joined or get out of contract? I became a member in 2015 and was generally happy. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Palmera Vacation Club - Timeshares / Vacation Rentals Forum These vacations are limited. You wont have to exchange your vacation week or points. Washington Seller of Travel Reg. Others, however, pose a big financial risk. Others, however, ask you to pay big up front for some promised future benefit. We didn't start to look into it more until we got home Sunday night. Desired outcome: Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal.