citalia manage my booking

We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Offer is subject to change and can be withdrawn at any time. At the time of going to print British Citizens do not require a visa to visit Italy. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. Last / Family name (As in passport) Manage booking. It is not always possible for a coach or minibus to pick up/drop off guests at the door of the hotel. Please note that these supplements only apply to facilities booked and confirmed in the UK. What Is Not Included In Your Holiday Price. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. There may be serious penalties for doing something that might not be illegal in the UK. For online bookings you will receive a booking request acknowledgement email the same day. Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. Your confirmation / invoice will specify exactly what is included in your arrangements. British Airways - Login Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Explore one of the worlds most glorious cities before heading to Italys largest lake. But ATOL protection does not apply to all holiday and travel services listed on this website. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Our contact centre is also available on 01293 765055. Our ATOL number is 0285 and our ABTA number is V4068. Step back in time and enjoy spectacular scenery on board a luxurious train. Transfers can be arranged on request and are not included unless specifically stated on your confirmation invoice. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Company Number: 446617. This romantic break takes you to some of the most enchanting locations in north eastern Italy. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Single rooms: Despite the supplement payable for single accommodation, it should be noted that the size, standard and location of such rooms are sometimes inferior to those of other types of rooms, and may not have all the amenities we have described as being available in a twin room. Managing your reservations All you need to know about double-bookings Can I reject a reservation? This romantic break takes you to some of the most enchanting locations in north eastern Italy. Wherever you choose to explore, wed love to pair you with your dream holiday to Italy. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Allow us to help you filter through our best holidays based on your desires and needs. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Useful information can be found at. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Manage your flight - Volaris Step back in time and enjoy spectacular scenery on board a luxurious train. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Please find the booking terms and conditions applicable at the time of your booking. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Extra Leg Room seats are not available to pre-book on all airlines. We know that each of our clients has different requirements of their holiday, so we offer a fully flexible approach to building and pricing each holiday, using separate components of accommodation, flights, transfers and optional extras (such as excursions). Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Pools in city hotels are usually smaller than those at beach hotels making diving more hazardous. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. The Civil Aviation Authority allows passengers travelling on British registered airlines with a child aged between 6 months and 2 years to either carry the infant on their lap, for our normal charge or pay for a seat (prices on application) and bring their own infant car seat. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> 01293 - Calls are charged at your provider's local or national rate. Eight day tour with an insight into one of Italys most stunning regions. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Offers valid on 2023 travel dates. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. Cots are not available in some hotels and villas. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Not quite sure what youre after? We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Private transfer means sole use of the vehicle, which may be a car or mini-bus. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. Read our Modification guide to understand more. 01293 - Calls are charged at your provider's local or national rate. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. British Airways - Manage My Booking We will tell you of any significant changes that we know about when you book your holiday. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Subscribe now. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Late arrivals who cannot collect keys until the following day will be liable for any costs incurred in alternative overnight accommodation. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. Charges are payable locally for any additional facilities including sunbeds. Balance Payment Login | Citalia Your Right to Holiday Health Care in Europe. The price you pay will therefore be more than the face value shown on your tickets. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. We will make your arrangements to your exact requirements and quote / confirm your price (which may differ from the guide price, depending on your inclusions). Please refer to theterms and conditions here. Linen: Excepting beach/poolside towels, is provided. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Manage. Booking with Confidence terms and conditions. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. You will need your licence and passport for identification purposes when taking possession of the car. Please contact the agency who carried out your reservation for all change or cancellation requests. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. We can only accept card payments from passengers travelling on the booking. Percentage discounts shown against a hotel (e.g. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. Passenger information is required in advance by a number of countries and airlines. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Click on the specific link(s) for further details. Our ATOL number is 0285 and our ABTA number is V4068. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. manage-my-booking - Ryanair This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. ASSISTANCE. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. All supplements unless otherwise stated are expressed in 's and are per person per night. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. For further information, visit the ABTA website at https://www.abta.com. Well help you navigate the top sights and attractions of this wonderful island. Booking Terms & Conditions | From Citalia Find out more about Toscana Resort Castelfalfi, Tuscany Take a look at our latest offers and start saving on your next luxury holiday today. Company Number: 446617. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Please see ourTravel with Confidence page for full details. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. We reserve the right to substitute alternative carriers and/or aircraft types if necessary. For further information, visit the ABTA website at https://www.abta.com. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. The accepted practise for most hotels is that check-in is not normally before 3.00pm. For further information, visit the ABTA website at https://www.abta.com. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Some facilities, unless otherwise stated as included, may have extra local charges. FLYING WITH US. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Some choose to allocate these seats at check-in due to the restrictions listed above. Combine two of Italy's stunning lakes all in one trip. We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Suites are two rooms one of which is a bedroom (unless otherwise stated) with a separate seating area. Registered in England and Wales. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Delays, for whatever reason, are the responsibility of the airline and subject to their conditions of contract. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Your Confirmation Invoice will confirm the number of nights reserved for you. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. Booking reference number *. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Minimum car hire is 1 day and cars must be booked at least 24 hours in advance. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. my booking. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. 10% early booking discount) apply to that specific accommodation. However, in order to give some guidance to the holiday price for the most popular itineraries, the price panels throughout this brochure display guide prices based on specific holiday duration's, room types, board basis, flights and overseas transfers or car hire (as specified). Manage my booking - ITA Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Other groups available. We strongly recommend that you purchase flexible tickets if you are making independent arrangements to meet ongoing flights, as we will not refund unused tickets purchased independently when scheduled flight times change. Our ATOL number is 0285 and our ABTA number is V4068. The advice can change so check regularly for updates. (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. Our offers include room upgrades and board upgrades. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. Where could you be heading to in the next few weeks? If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. Italys islands are also well worth visiting. Registered in England and Wales. They will not be private transfers unless it is stated on your invoice. Packed with essential travel advice and tips, the website offers a wealth of country specific information. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. It is your responsibility to familiarise yourself with, and respect local laws and customs. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Take a look at our latest offers and start saving on your next luxury holiday today. Italy Holidays 2023 | Citalia Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. Opera Tickets and Pre-booked Venue tickets. Booking with Confidence terms and conditions, Booking with Confidence terms and conditions here. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. AirAsia India - Manage My Booking Start earning points with the Volare program. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. Call 01293 699327 Kindly note that email address in the booking has to match with your email address registered as a member Hover your mouse on the booking you wish to link to your member ID.

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